1. Quality Policy

At ASRE WOODS, we are committed to delivering high-quality solid wood products that exceed customer expectations. We adhere to stringent quality control measures throughout the manufacturing process. Our ISO 9001:2015 certified system ensures continuous improvement, sustainability, and customer satisfaction.

2. Environmental Policy

ASRE WOODS values the environment and is committed to sustainable sourcing and responsible forestry. We aim to reduce environmental impact by:

• Sourcing wood from legal and sustainable sources.

• Minimizing waste and promoting recycling.

• Following eco-friendly manufacturing practices.

3. Health and Safety Policy

We prioritize the safety of our employees and visitors. Our goals:

• Provide a safe working environment.

• Conduct regular safety training.

• Comply with all applicable health and safety regulations.

• Regularly maintain tools, machinery, and protective equipment.

4. Customer Satisfaction Policy

Our customers are our top priority. We commit to:

• Timely delivery and consistent product quality.

• Clear communication and responsive support.

• Handling complaints and feedback promptly and professionally.

5. Equal Opportunity Employment Policy

ASRE WOODS is an equal opportunity employer. We do not discriminate on the basis of caste, gender, religion, disability, or background. All hiring and promotion decisions are based on merit, skills, and contribution.

6. Code of Conduct Policy

All employees are expected to maintain high ethical standards and:

• Show respect to clients, team members, and partners.

• Avoid conflicts of interest.

• Maintain confidentiality and protect company data.

• Uphold integrity in every business dealing.

7. Privacy Policy (for website users & clients)

We are committed to protecting your personal data. Information collected through our website, forms, or communication will be:

• Used only for intended purposes.

• Not sold or shared with third parties without consent.

• Protected using secure systems and practices.

8. Return and Warranty Policy

ASRE WOODS stands behind its craftsmanship. We offer:

• Limited warranty against manufacturing defects.

• Transparent return or replacement processes (as applicable).

• Support to resolve issues under fair terms.

9. Anti-Corruption & Bribery Policy

We have zero tolerance for bribery and corruption. All dealings must be legal, transparent, and fair. Any employee or partner found violating this will face disciplinary action or termination.